Library Hold Lockers

1. Search the Catalog for the item you wish to place on hold.  
2. Click "Place Request" on the right-hand side.
3. Log-in using your library card number and PIN.
4. Select either "Twelve Bridges Hold Lockers" or "Community Center Hold Lockers" from the "Pickup Library" drop down. 
5. Check the "Always use this pick-up location" check box if you would like this to be your default pick-up location. 

Need to make sure that your holds aren't put in a locker that is too low or too high? Choose "ADA Accessible Locker" as the pick-up location at your preferred locker. Since not all the individual lockers are in this range, you may wait a little longer for your holds.

1. Log into your library account.
2. Go to "My Record" and expand the "Contact Information and Preferences" section.
3. Scroll down to the "Preferences" section and select your preferred location from the "Preferred Pickup Location" drop-down menu.

If your hold still has the status of "Requested" or "Waiting for an Available Item", you may change the pick-up location online. 

1. Log into your library account.
2. Click on "Requests" in the left-hand menu
3. Select the item(s) you wish to change the pick-up location of
4. Click "Change Pick Up Location"
5. Select your preferred location
6. Click "Submit" 

If your hold has the status of "Waiting for Locker", you may ask at the front desk if you can pick up your hold. If the hold is not currently being transported to the locker, we can check it out to you at the front desk.

You can check the status of your holds anytime by following steps 1 and 2 above.

1.  Confirm your holds are ready to pick up - you can check your account, or confirm that you received an e-mail or text message letting you know your items are ready. Your account and your notification e-mail will also confirm where to pick up your items.
2. Go to the correct hold locker anytime, 24/7.  
3. Scan your library card, or enter your library card number.
4. The locker(s) with your items will open automatically.
5. Confirm your check-out on the screen.
6. Collect your items. Please make sure you don't leave any in the locker!
7. Close the locker door. 
8. If you have items in multiple lockers, the next locker will open automatically. Repeat steps 6 and 7 for each locker. 
9. Choose whether you would like an e-mailed receipt. 
10. Log out of the kiosk.

Items can be returned in one of three places:

1. Inside the Lincoln Public Library during open hours. 
2. At the 24/7 book return outside the Lincoln Public Library (next to the Twelve Bridges Hold Lockers). Items returned after hours will not be checked in until the Library is open.
3. At the Community Center Lockers. You will need your library card number to open the return bin at the Community Center. Simply log in like you are picking up holds, and select "Return Items." If the return bin at the Community Center Locker is full, please hold onto your items and return them later or to the Twelve Bridges Library. Items returned at the Community Center Locker may take up to 7 days to be checked in.